AI for marketplace selling
A Chinese seller on a Russian platform cannot see their own business — this gives that sight back
Reviews, questions, complaints and marketplace penalties all arrive in Russian. A seller who cannot read them is blind to their own business: what is wrong with the product, why it is being returned, why the listing gets no traffic — the answers are written in exactly those Russian texts. We turn them into Chinese and take on most of the handling.
Why us
Review analysis
Russian reviews condensed into a Chinese conclusion: what draws the most complaints, what drives returns, whether to change the product or the description.
Listings generated and optimised
Russian product cards built from your Chinese material and tuned to the platform's search rules.
Questions and reviews answered
AI replies to buyers in Russian promptly — the platform scores you on response speed.
Penalties and appeals
Fines and delisting notices arrive in Russian: AI interprets them and drafts the appeal.
Competitor and price tracking
Price and ranking movements on comparable products, as a daily Chinese-language brief.
Restocking forecast
Tells you which warehouse needs how much, from sales and stock movement.
How we work
Connect
We connect your platform accounts and data to the existing shop.
Prove it
One category first: we look at what review handling and reworked listings actually changed.
Expand
Rolled out across the shop, with a monthly review of results.
FAQ
We already have an operations team. Why AI?
A team covers what people have time for. Once reviews and questions pile up they fall behind, and the platform scores you on response speed and rating. AI carries the volume; people make the judgement calls.
Could the AI say the wrong thing?
Anything touching promises, compensation or disputes is never sent automatically — only drafted for a person to approve. Routine questions are answered automatically.
Can we start with one category?
That is what we recommend: one category, a clear result, then expansion.
Does it work with Ozon?
Yes. Both Wildberries and Ozon connect; other Russian platforms we assess on request.
Ready to enter the Russian market?
Leave a request — our Russian-speaking team will contact you within 1 business day.
Get your Russia market plan
Leave your contact — our team will reach out within 1 business day.